Privacy Policy

Information Collection

We collect information you provide directly to us, including your name, email address, shipping address, and payment information when you make a purchase or create an account. We also automatically collect certain information about your device and browsing behavior, such as IP address, browser type, and pages visited. This information helps us improve your shopping experience and process your orders for gaming hoodies, esports t-shirts, and other gamer apparel.

Additionally, we collect data through cookies and similar tracking technologies to understand how you interact with our gaming merchandise store and enhance our service delivery across all EU regions.

How We Use Your Data

Your information is used to process and deliver your orders of gaming hoodies and esports t-shirts, manage your account, send transactional emails, and provide customer support. We use your data to improve our store's functionality, personalize your shopping experience, and send you promotional communications about streamer merchandise and new gamer apparel releases.

Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time. Under GDPR and other EU data protection regulations, you can request a copy of your data, object to processing, and request data portability. You may also opt out of marketing communications while continuing to receive essential transactional emails about your gaming merch orders.

To exercise these rights, please contact our support team with your request. We will respond within 30 days and ensure your information is handled according to applicable privacy laws. You can withdraw consent for data processing at any time, though this may affect our ability to provide certain services related to your esports t-shirts and gaming hoodies purchases.

Cookies and Tracking

Our gaming merchandise store uses cookies to enhance your shopping experience, remember your preferences, and track website analytics. These cookies help us understand how you navigate our site and which gaming hoodies or esports t-shirts interest you most. We use both session cookies (temporary) and persistent cookies (longer-lasting) to provide optimal service.

You can control cookies through your browser settings and can opt out of non-essential tracking at any time. However, disabling essential cookies may impact your ability to complete purchases or access certain store features.

Data Security and Storage

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Your payment information is encrypted using SSL technology, and we comply with PCI DSS standards for secure credit card processing. All data is stored on secure servers within the EU to ensure compliance with regional data protection requirements.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Your order history for gaming hoodies, esports t-shirts, and other merchandise may be retained for accounting and customer service purposes.

Third-Party Sharing

We do not sell your personal information to third parties. However, we share necessary data with service providers who assist in operating our store, processing EUR payments, and delivering your gaming merchandise across EU regions. These include payment processors, shipping carriers, and customer service platforms. All third parties are contractually obligated to maintain your data confidentiality and security.

We may disclose information when required by law, to protect our legal rights, or to prevent fraud. We do not share data for marketing purposes without your explicit consent.